SHIPPING POLICY

Thank you for shopping with TeleThrill! We are committed to providing a smooth and transparent shipping experience. This Shipping Policy outlines the terms and conditions related to the delivery of products ordered through our website.

1. Order Processing Time

All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
Once your order is confirmed, you will receive a confirmation email.
If there is a delay in shipping due to high order volume or unforeseen circumstances, we will notify you by email.

2. Shipping Methods & Delivery Time

We offer multiple shipping options to meet your needs:

Shipping MethodEstimated Delivery TimeCostStandard Shipping5–7 business days$4.99 (Free on orders over $50)Expedited Shipping2–3 business days$9.99Overnight Shipping1 business day$19.99

Note: Delivery times are estimates and may vary based on your location and external carrier delays.

3. Shipping Locations

We currently ship to the following regions:

INDIA
Selected international countries (subject to carrier availability)

If you do not see your country listed at checkout, please contact us to inquire about special shipping arrangements.

4. Digital Products

For digital items (e.g., downloads, access codes, subscriptions):

Delivery is instant or sent via email within minutes after purchase.
If you do not receive your digital product within 1 hour, please check your spam folder or contact us at support@telethrill.com.

5. Shipping Confirmation & Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number.
You can track your order using the link provided in the email or by visiting our Order Tracking page.

6. Customs, Duties & Taxes (International Orders)

TeleThrill is not responsible for any customs and taxes applied to your order.
All fees imposed during or after shipping (such as tariffs, taxes, and customs duties) are the responsibility of the customer.

7. Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us immediately at support@telethrill.com.
We will work with the shipping carrier to resolve the issue or offer a replacement or refund when applicable.

8. Incorrect Shipping Information

Please ensure that all shipping details are correct at the time of order.
We are not responsible for delays or losses due to incorrect or incomplete shipping addresses.

9. Questions?

If you have any questions about our shipping policy or need help with your order, please don’t hesitate to contact us:

Email: support@telethrill.com
Phone: +1 (800) 123-4567
Website: https://www.telethrill.com